Comments: Attitudes That Don't Get You Far In Life

Yeah, I went to the library the other week and got a 'talking to' by the librarian who was trying to tell me to put my books in the slot outside in the foyer...all of a dozen steps away. I said I wanted them checked back in right then, because if I needed to check out more I'd be over my limit. So, I was truly saving them a step so they didn't have to haul my stack inside.

As I saw it, she wasn't busy, but was a tad horsey.

Good service is so appreciated and it's not a huge thing to be polite, is it? Or is it?

Am I a child or an adult? Huh?

Posted by melissa at June 27, 2008 01:44 PM

Like you, I tend to silently fume, unless the moon is in alignment with the stars, and I am in my special zen place and can actually say something firmly, politely and in a manner that gets the situation fixed.

Yeah - doesn't happen often.

There really is no excuse for someone in a customer service position act this way, particularly, as you pointed out, when there are many others who would love to have the job.

Posted by Diane at June 27, 2008 02:10 PM

You are a far nicer person than I. Pregnancy has made me uber-cranky. When she dropped those nectarines on the floor, I would've gone straight to the manager, complaining loudly and holding up the line.

So for the sake of my fellow shoppers, I just hope I don't run into any cashiers like that in the next 6 months.

Posted by Susanna at June 27, 2008 02:58 PM

I do not know what grocery store "chain" this was, but if I owned the store I would want this 'clerk' reported. No one should be treated with so little respect. If you do not want to report the clerk in person please go on line and make a report. Most stores have a way that you can do that.
I am sorry this happened. Take care of yourself. Roxie

Posted by Roxie at June 27, 2008 04:10 PM

Okay, we live in the same town. Give me the name of the store and a description of the cashier.
I know some people. We'll take care of it.

Okay, so I don't really know anyone. But, poop on her.

By the way, Hi! I'm Lotus. Nice to meet you. ;-)

Posted by Sarcastic Mom at June 28, 2008 12:52 AM

You should write a letter to the store manager and CC corporate (if it is a chain). Don't forget to mention you are very pregnant. You did an excellent job expressing your experience on your blog so I think you'd do a great job sending in a letter. I'm sorry you had to deal with such ignorance. Hopefully, your next trip to the store will be a more positive experience.

Posted by Melissa at June 28, 2008 08:49 AM

I'm the same way. I just get angry and avoid eye contact. My husband complains and sometimes gets freebies. Roxie is right, though- you are doing the store a favor by letting them know how you were treated.

Mean people suck.

Posted by Lenise at July 2, 2008 12:09 PM

Wow, that's horrendous customer service! I can't believe how bad they treated you. And especially being pregnant. You're a much better person than I, I'm sure if it were my wife & I, we would have made a fuss & complained. She's pregnant with twins. I think that's a good thing. Haha, I know it is! Best of luck!

Posted by Johan at July 6, 2008 12:49 PM