Comments: Bank of America's Squeegeemen

I'm not an expert on the relevant business law, but I'm pretty sure that most judges would look favorably on a lawsuit by a consumer who argues, "I never asked for this to show up in my mailbox, I never wanted it, and I never signed *or* gave verbal consent to any agreement to provide me with this service. Without any form of contract, written *or* verbal, with me, the bank has no right to charge me for a service I never requested. If they want to put junk mail in my mailbox, I can't stop them -- but I certainly will not pay for a service that I never agreed to receive in the first place."

I very much doubt that the situation you describe is "just inside the line of legality." It may appear to be, but I'm pretty sure that were it tested in court, the judge would agree that the bank has no right to sign you up for a paying service without your explicit consent. Raising their rates and fees, yes, they have the right to do that -- but signing you up for a new service without your consent? This has "lawsuit" written ALL over it. Worse yet for BoA, it has "class-action lawsuit" written all over it, and class-action lawsuits mean MILLIONS of dollars for the lawyer who manages to land the case. So I imagine there WILL be a suit filed at some point, if the situation is as you describe.

Posted by Robin Munn at May 14, 2009 11:16 PM

This is why I sign up on the state and federal no call lists. It took about 4 months to take full effect but once it did I received no calls for several years until I had to renew on the Federal list.

Also, these marketers cannot get off the phone fast enough if you tell them you are on the federal no call list.

Posted by Alec at May 15, 2009 02:12 AM

I severed all business relationships with BofA last year because they were turning into vile slimebags.

I suspect their policies are driving customers away in droves and this will be reflected in earnings a few quarters down the road. I can't be the only one who decided to pack it in on them.

Once alienate someone and they leave, they never come back.

Posted by PA at May 16, 2009 02:32 PM

I got the same message from Chase. I guess they are all on the ropes and pimping as best they can.

I guess Obama has cut off their toilet paper budget.

Posted by Typical White Person at May 16, 2009 10:24 PM