Comments: Lou Bachrodt Automall, update.

Nice to hear that somebody's actually thinking about improving customer service.

Posted by caltechgirl at May 18, 2006 07:52 PM

Oh, very good news! :)

Posted by Richmond at May 18, 2006 08:11 PM

Excellent. The squeaky wheel does get the grease, it's just really annoying to have to BE that squeaky wheel.

Posted by Ogre at May 19, 2006 05:42 AM

Great! Customer Service can be a beautiful thing.

Posted by oddybobo at May 19, 2006 07:02 AM

Doesn't it make you all warm and fuzzy knowing you probably got a couple people fired.

Always makes me feel great!

Posted by Quality Weenie at May 19, 2006 08:41 AM

YAY!

Posted by Carmen at May 19, 2006 09:53 AM