Comments: Highland Garden of Memories is disrespectful of the dead.

IL should have an oversight group, governmental, that deals with problems like this. There should also be a mortuary/funeral industry group that does the same thing. Complain to them in writing, registered. Probably won't come to much, but they have to count it, log it, and note it -- anyone checking will see it. Also do the same with the useless BBB, won't do any good but does count for numbers. If your Uncle also writes to the local papers, gets a letter to the editor published, more bad publicity. They lied to you, let them pay the price.

Posted by Laughing Wolf at December 4, 2007 07:21 PM

I am so sorry you had to deal with this. My sympathies with your family.

Posted by oddybobo at December 4, 2007 10:55 PM

I'm so angry for you and your family I just can't find the words.

That's just unforgivable....and I HATE that y'all had to deal with something like that..

Posted by Tammi at December 5, 2007 07:34 AM

I am so very sorry this happened to you. It's bad enough to lose your grandmother, but then to be jerked around like this... it's terrible.

And it's so very easy for the Cemetery people to make things okay for all concerned! When my MIL passed away it was in December, cold with terrible weather going on. The cemetery came out and said immediately that the ceremonies would need to be held in the chapel on the site. (this was appropriate especially since many of those attending were older and not is such good health and getting to the graveside would have been risky).

In any case, we could see the site, grave ready, where she would be interred. They were very helpful with every detail and very respectful.

It's not always possible to have graveside services, but it is possible to do things right, with respect and dignity. *sigh*

Posted by Teresa at December 5, 2007 10:36 AM

I am so sorry you had to deal with this.

Posted by Quality Weenie at December 5, 2007 12:08 PM

I am sorry you and your family had to deal with this... particularly after a death of a family member. I can't imagine what I would have done if we had a problem with my dad. I am sorry.

Posted by vw bug at December 5, 2007 02:05 PM